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UltraDMX RDM Pro (from DMXking) not outputting signal

Posted: Thu Dec 10, 2015 3:13 am
by Bfull
I am new to and using QLC+ ( 4.10.1) on a Mac Book Pro OS X Yosemite 10.10.5. Purchased ultraDMX RDM Pro and Philips Selecon PLCYC1 MKII Luminaires. I go to QLC+ Input/Output states DMX USB PRO DMX OUTPUT 1 Device is operating correctly. Driver in use QT SerialPort. Light is slowly flashing blue on ultraDMX device, but not outputting signal to fixture when using software. When i use function console to output to fixture nothing happens. I then check the input/output again and DMX status states Output 1: Not Open. I don't know if i'm missing proper ultraDMX RDM Pro drivers or what I should do to get a signal output to device. Any assistance would be greatly appreciated.
Thanks,
Blake

Re: UltraDMX RDM Pro (from DMXking) not outputting signal

Posted: Thu Dec 10, 2015 9:51 am
by sketron
Hi, after have selectet the output item remember to save. Then try to close and open the software and look if it is still ticked.

Let us know if it works!

Re: UltraDMX RDM Pro (from DMXking) not outputting signal

Posted: Thu Dec 10, 2015 8:03 pm
by Bfull
Everything works great in the Fixture Monitor in QLC+ Only , but ultraDMX still does not output signal to Fixture even after I save and reopen Input/Output DMX output setting. I don't know if I should update os x, use ftdiDriverControl plugin or return ultaDMX device.
Are there QLC+ people in Los Angeles that can trouble shoot problem?
Any other things or step by step procedures to try to fix problem would be greatly appreciated.
Thanks,
Blake

Re: UltraDMX RDM Pro (from DMXking) not outputting signal

Posted: Fri Dec 11, 2015 11:02 pm
by mcallegari
Just tested on El Capitan with a DMXKing ultraDMX Pro.
Works just fine out of the box.
No need to tweak any Apple driver.