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Enttec OpenDMX Dongle
Posted: Tue Jun 02, 2015 11:48 pm
by Alex
Hello,
Can someone help me troubleshoot this?
I'm using an EntTec OpenDMX dongle with Windows 7.
I've checked the DMX USB Output box, added fixtures, set DMX addresses, etc. I believe that I have everything ready to go - at least enough to be able to turn a light, but nothing happens.
I can use a different program and I can control my lights, but no such luck with QLC+.
What am I missing?
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 5:58 am
by OddSocks
Hi,
Have you tried the, raise channel 512 in simple desk, trick.
Not sure if this will help but some dongles don't work unless they get a full universe of data.
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 11:16 am
by Alex
I have not tried the 512 trick.
Considering the fact that my dongle works with other programs without the 512, would it make a difference when running QLC+?
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 12:26 pm
by plugz
Other programs may automatically send the whole 512 channels, whatever the values of the channels.
QLC+ tries to limit the number of channels actually sent.
This may cause some issues when a DMX adapter is not able to receive a truncated universe.
When setting the last channel of the universe to >0, QLC+ will send the whole universe to the DMX adapter.
So the answer is yes, pushing the 512th channel up could make a difference when running QLC+.
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 1:35 pm
by Alex
I gave it a try and put 512 at full - and it made no difference.
I still had no control over anything.
Any other ideas?
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 3:05 pm
by plugz
Can you describe more precisely the actions you did in QLC+ ?
Basic functionnality test:
- Run QLC+
- Go to the Input/Output tab
- double click on the dmxusb line to open its properties, select the correct device in the properties, validate
- check the output checkbox of the dmxusb line
- go to the simple desk tab
- play with slider 1-20 (I suppose your first fixture address is 1)
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 4:17 pm
by Alex
I've attached a screen shot of my Inputs/Outputs page - hopefully it'll help.
If I go to "Simple Desk" and try to control my fixtures, I get no responce from anything.
My house lights are on channels 1 - 7 and they do not respond.
Moving slider #512 to full made no difference.
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 5:36 pm
by janosvitok
Empty serial number looks suspicious. What drivers did you install? (try right ones are from ftdi site)
Is it genuine enttec device or one of the clones? If it is a clone, you may try to download ftdiprog (or something like that) utility from ftdi site that you can use to fillin some number and check if it helps...
Re: Enttec OpenDMX Dongle
Posted: Wed Jun 03, 2015 6:17 pm
by Alex
I'm using a genuine Enttec and downloaded the drivers from their website yesterday.
Do you have a specific link for drivers I should try?
Re: Enttec OpenDMX Dongle
Posted: Thu Jun 04, 2015 6:54 pm
by mcallegari
For everyone information: the DMXUSB plugin always sends 512 channels.
Since the partial transmission caused issues, I reverted it like one year ago:
https://github.com/mcallegari/qlcplus/c ... c64b4f7a22
Re: Enttec OpenDMX Dongle
Posted: Fri Jun 05, 2015 11:24 pm
by skyview
I am also having trouble with QLC+ 4.8.5 on MacBookPro running 10.8.5 (Mountain Lion). My DMXUSB is Entec OPENDMX USB and QLC+ recognizes it. But I get no output dmx. If I plug my setup into a DMX control board everything works fine. I just can't get the Entec to output USB.
ANY IDEAS greatly appreciated!! Show coming up.
Thanks!!!