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Audio Quality
Posted: Mon Nov 10, 2014 10:37 pm
by Ken C
I'm new to QLC+. I just created my first show for a Not-For-Profit theater in New York. This is the first package I've found that allows me to combine lights, audio and video in a single program. Thank you, Massimo.
Now for my problem. I have the software installed on a Windows Vista x64 Dell Latitude D-630 laptop with 8gb of RAM and a 2.6ghz processor. It has a builtin SigmaTel sound card. My DMX interface is the Enttec OpenDMX USB.
All of my sound files are mp3's. When I play them through QLC+ some of them have this weird clicking or modulation, but if I play the exact same sound file through Windows Media Player, they sound fine. I noticed the problem first with wav files. The files sounded better once I converted everything to mp3, but they still don't sound as clean as Windows Media Player.
I'm wondering it the problem has anything to do with a missing codec within QLC+ or possibly an invalid file configuration (wrong sample rate, bit depth, etc.)
Has anyone else seen this?
Thanks in advance for any and all suggestions/help.
Ken
Audio Quality
Posted: Wed Nov 12, 2014 1:53 am
by Ken C
I guess I should also mention that I downloaded the Windows installer. I didn't compile my own version.
Audio Quality
Posted: Wed Nov 12, 2014 8:24 pm
by Ken C
I guess I should also mention that I'm using the latest version, 4.8.2
Audio Quality
Posted: Wed Nov 12, 2014 8:59 pm
by Massimo Callegari
Hi, sorry for the delay.
I think I have heard something wrong too on my Windows 7.
On Linux no issues.
I'll have a look when I have some time.
Audio Quality
Posted: Thu Nov 13, 2014 9:44 pm
by Massimo Callegari
Hi, I think I found and fixed the audio playback issue on Windows.
I'll try to share a TEST build as soon as possible.
Audio Quality
Posted: Fri Nov 14, 2014 3:50 pm
by Ken C
Thank Massimo, I'll keep an eye out for it.
I have another laptop available that I may try loading with Linux. Is there a particular distribution that people are using that seems to work better than others?
Audio Quality
Posted: Fri Nov 14, 2014 9:00 pm
by Massimo Callegari
Here the test version:
http://www.qlcplus.org/test/QLC+_4.8.3- ... 141114.exe
Please let me know if it works for you.
As for Linux, no idea really. Everyone has their own particular preference for a distribution.
If you haven't ever used it before, then I guess Ubuntu could be where to start.
I think it is the most used around.
At the moment I stopped on Mint 17 KDE version.
Audio Quality
Posted: Sat Nov 15, 2014 2:32 pm
by Ken C
Thanks Massimo, I'll test it after my show tonight, and get back to you.
Audio Quality
Posted: Sun Nov 16, 2014 3:16 am
by Ken C
Hi Massimo,
Things are better for wav files, but mp3 files still have a problem. I can convert all my mp3's, so I can use this version.
One interesting problem I ran into, I had a file with ~ and @ embedded in the file name, and when I tried to play the file, QLC+ crashed. Not a big deal, I just remove those characters from the name and it played fine.
Thank you, thank you, thank you.
Audio Quality
Posted: Sun Nov 16, 2014 2:37 pm
by Ahmil
Hello, guys!
I recently started using QLC plus and I ran into a similar problem - .wav files have that clicking sound, but .mp3 files are fine. I use the shows tab to make a light show synchronized to a metronome track. I import the metronome track as a .mp3 file. Sometimes the audio crashes for less than a second and that makes the metronome track skip and that's a bit of an issue while playing live to that click track. I will check out that last test version, and write again.
(I am using QLC Plus with an Enttec Open DMX USB, on a laptop with Windows 7)
Emil
Audio Quality
Posted: Sun Nov 16, 2014 10:15 pm
by Ken C
Just a little more info. I re-imported some of my mp3 tracks, just to make sure it wasn't the import process that was causing the problem. The mp3 tracks still sound bad, but the wav files sound perfect now.
Thanks again.
Audio Quality
Posted: Thu Nov 20, 2014 9:34 am
by Massimo Callegari
Hello Ken, glad to hear something has improved.
I tested the change with MP3s at 320kbps and they played fine.
Can you please tell me some more info about the MP3 that sounds bad for you ?
E.g. bitrate, sample rate, etc..
I will make another test build with the audio buffer increased again but I want to make sure that's the right direction.
Thanks
Audio Quality
Posted: Fri Nov 21, 2014 1:57 pm
by Massimo Callegari
Hi again. I've uploaded a new test version. Please let me know if it fixes the remaining playback issues:
http://www.qlcplus.org/test/QLC+_4.8.3- ... 141120.exe
Audio Quality
Posted: Thu Nov 27, 2014 2:51 am
by Ken C
Sorry Massimo, I was away from it for a few days. I'll download the latest version and test it on Friday, when I'm back in the theater. Thank you again for your quick response.
Audio Quality
Posted: Mon Dec 01, 2014 9:38 am
by Ken C
I wasn't able to test it until this evening. Unfortunately, the patch actually made the mp3 files worse. Wav files are still fine, but mp3's appear to be slower and have a weird vibrato now.
Ken