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No DMX output with DMXking edmx1

Posted: Mon Aug 25, 2014 9:02 pm
by frankieverona
Hello everybody

I have a problem with my DMX king edmx 1 Artnet interface.

So far it has been working really great.

But today i tried to work with it and i noticed that according to the two LED lights on the device, there is a network activity but there is no DMX output.

I tried several DMX fixtures and two macbook pro's runing the latest version of QLC+

The device is recognized by QLC+ and the "output" box is checked in the "input/output" tab.

Am i doing something wrong or is this interface no longer supported?

I'll try to get my hands on anoter dmxking interface next week but in the meantime, i really wish somebody could give me a hint.

Cheers

No DMX output with DMXking edmx1

Posted: Tue Aug 26, 2014 9:36 am
by david garyga
Hi,

Is the latest version 4.7.4, or do you build qlc+ from git sources ?

No DMX output with DMXking edmx1

Posted: Tue Aug 26, 2014 10:08 am
by Massimo Callegari
"So far it has been working really great."
Meaning ? Has something changed between "so far" and "today" ?

Can you provide a small network trace of the traffic between your computer and the eDMX1 ?
Tonight I'll test with my eDMX2 and report back if I find any issue.

No DMX output with DMXking edmx1

Posted: Tue Aug 26, 2014 10:54 am
by frankieverona
Hi and thanks for the answers.

I'm using the latest version. I simply downloaded the dmg.

Sorry for my lack of precision for the first sentance. I think that the last time i used it was 2 versions ago. I tried the 4.7.3 but the problem stays. I should test it with even earlier versions.

Thanks for the help

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 7:32 am
by Eddy

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 8:19 am
by frankieverona
I tried to read it. Not sure i understood everything but i'll try to download the custom version proposed by the user.

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 8:50 am
by Massimo Callegari
@Eddy: the eDMX1 is an ArtNet ethernet-DMX adapter. It has nothing to do with the FTDI topic you linked. Please don't make confusion.

@Frankie: I'm afraid you spotted a bug. A while ago, a user said that QLC+ should output ArtNet universes with the same number of the QLC+ universes, so I made a change to make them start from 1.
This is NOT OK for the DMXKing adapters, as they accept data for universes ID starting from 0.

I checked on my eDMX2 (2 outputs) and QLC+ universe 1 actually goes on the second port of the adapter instead of on the first.

I am sorry for this but you need to use version 4.7.0 until I fix this, which most likely will happen with the next release.

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 10:37 am
by frankieverona
Ok thank you for your answers everybody!

@Massimo: I was begining to think about that. Maybe i can try to access the settings of my eDMX1 and get it to be on a different port. I'll try that or i'll wait until the next release which i hope is gonna get out before my next gig ;-)

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 10:55 am
by frankieverona
I'm stupid, if i change the universe on the eDMX1, there will still be one universe offset.

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 11:05 am
by Massimo Callegari
Well, it's not that stupid. I tried to do it as well on my eDMX2 but I couldn't figure out how to do it.
If you succeed, you just need to set your eDMX1 to accept data on universe 1 (or the one you'll be using with QLC+) and it should start working.

Please let me know if you manage to do it.

In the meantime I'm improving the ArtNet plugin configuration to associate a specific ArtNet universe ID to the QLC+ ArtNet IO lines.

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 11:28 am
by Massimo Callegari
OK, that was super easy.
With the DMXKing eDMX Configuration tool:
- discover your adapter.
- go to the "Port 1" page and change the "Universe" field from 1____ to 2____
- click on the "Update" button

The eDMX will start working with QLC+ !

No DMX output with DMXking edmx1

Posted: Wed Aug 27, 2014 1:16 pm
by frankieverona
Brilliant! I'll do that tonight. I'll just have to steal my roommate PC ;-)

Thank you very much for your answers and for your amazing software!

No DMX output with DMXking edmx1

Posted: Mon Sep 08, 2014 5:47 pm
by Heiko Fanieng
Thanks Massimo,

you saved my day! After Updating to QLC+ 4.7.4 on OS X 10.9.4 my Enttec Open DMX Ethernet stops working.

The solve was changing the Universe from 0 to 1 with Enttecs NMU-Utillity. May be this helps others with the same interface.

Regards,
Heiko

No DMX output with DMXking edmx1

Posted: Mon Sep 08, 2014 5:50 pm
by Massimo Callegari
No problem Heiko.
Please keep in mind though that I reverted this 0/1 stupid change, so the next QLC+ releases will behave like the previous "working" ones (so you'll have to switch back to universe 0)