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Repeated crashes on macOS using web interface

Posted: Mon Jun 24, 2024 5:34 pm
by shadowfax2112
Hello,

I am having issues with using QLC+ 4.13.1 (and an earlier version as well) where the program will crash when controlling through the web interface.
QLX file used and Full crash report attached.
I have no issues when triggering scenes using MIDI, only using the Virtual Console accessed through the web interface using an iPad or a Mac using safari.
QLC+ is running on a M1 MacBook Pro, macOS 14.5, launched from terminal with -w parameter. Last gig it crashed 3 times. Tough to reproduce as it appears to be random, that is I am not aware of any button pressing sequence that guarantees an error.

Any help or suggestions greatly appreciated.

Thank you!

Crash Report:
-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process: qlcplus [2098]
Path: /Applications/QLC+.app/Contents/MacOS/qlcplus
Identifier: qlcplus
Version: ???
Code Type: X86-64 (Translated)
Parent Process: zsh [1173]
Responsible: Terminal [1167]
User ID: 501

Date/Time: 2024-06-22 21:09:42.9738 -0700
OS Version: macOS 14.5 (23F79)
Report Version: 12
Anonymous UUID: B6ABDAE8-F6D3-2D28-7A32-D99C9DAC2A77


Time Awake Since Boot: 18000 seconds

System Integrity Protection: enabled

Notes:
PC register does not match crashing frame (0x0 vs 0x7FF89E58AA78)

Crashed Thread: 9 QThread

Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000

Termination Reason: Namespace SIGNAL, Code 6 Abort trap: 6
Terminating Process: qlcplus [2098]

Application Specific Information:
abort() called


Error Formulating Crash Report:
PC register does not match crashing frame (0x0 vs 0x7FF89E58AA78)

Re: Repeated crashes on macOS using web interface

Posted: Fri Aug 30, 2024 1:46 pm
by neo2048
I got the same problem! Enabling the web interface on Mac OS (Sonoma 14.6.1) does crash randomly within 1 hour. This is really annoying.

Re: Repeated crashes on macOS using web interface

Posted: Sun Oct 06, 2024 9:26 pm
by shadowfax2112
It looks like this has been an issue since 2021 and doesn't seem too urgent in spite of the fact the web interface is unusable because having the entire program crash during a show is not worth the risk. I don't really understand this.
Issue on Github: https://github.com/mcallegari/qlcplus/issues/1308

Re: Repeated crashes on macOS using web interface

Posted: Mon Oct 07, 2024 12:47 pm
by SPOPATT
shadowfax2112 wrote: Sun Oct 06, 2024 9:26 pm It looks like this has been an issue since 2021 and doesn't seem too urgent in spite of the fact the web interface is unusable because having the entire program crash during a show is not worth the risk. I don't really understand this.
Issue on Github: https://github.com/mcallegari/qlcplus/issues/1308
Keep in mind this is free software developed by folks who do it out of love.

There are rough areas but overall it works well. If the feature set you need doesn't work well for your case, it may not be the project for you.

I know I've been seeking a fix for a crash I've been having. I hope one day it is solved.

Re: Repeated crashes on macOS using web interface

Posted: Tue Oct 08, 2024 6:48 am
by mcallegari
shadowfax2112 wrote: Sun Oct 06, 2024 9:26 pm It looks like this has been an issue since 2021 and doesn't seem too urgent in spite of the fact the web interface is unusable because having the entire program crash during a show is not worth the risk. I don't really understand this.
Issue on Github: https://github.com/mcallegari/qlcplus/issues/1308
I think in your complaint you forgot to mention that my last comment is from July 18th 2024 trying to move forward on the topic.