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where can i find program logs?

Posted: Sun Apr 30, 2023 2:15 pm
by Zuffa
Hello, everyone,
I wanted to ask if any of you know where I can find the log of the programme when it goes wrong, because during the night at the disco, it happens to me that if I give a lot of input (such as blacking out some beams) the programme stops working and I am forced to restart the PC to get it running again.
Help me

Re: where can i find program logs?

Posted: Mon May 01, 2023 7:40 pm
by hansjuergen
As per the user manual included in QLCplus, you can set the log level with "--debug 3" and direct that into a file with the "--log log.txt" to a log.txt file.

But if you say your PC freezes and needs a restart, I would rather scan the memory, check the thermal status and heat glue on the processor or try an update of the PC which may be overloaded. If QLCplus runs into a problem, the window usually closes at least when all tasks have fininshed (e.g. all audio finshes playing).

Also check if the connections which send the light commands e.g. USB are stable and can handle the load (e.g. check that the USB-2.0 bus does not need to feed more than 500mA) or the peripheral devices may hang up due to lack of power supply.

Re: where can i find program logs?

Posted: Wed May 31, 2023 10:02 am
by Zuffa
Thank you for your answer, but I misunderstood myself, it's not the pc to crash but the program, in fact if your go on task manager you see qlc process with not responding, this when you give it too much input for example ON/OFF of lights

Re: where can i find program logs?

Posted: Thu Jun 01, 2023 8:05 am
by GGGss
My QLC+ installs (multiple) work very steady. There was one case where it kept running continuously for 2 months. No problems.