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ArtNet Input / Output changes after Network change
Posted: Sun Jul 25, 2021 11:43 am
by julianstroebel
Hello,
i have problems with the input / output in QLC 4.
We send Artnet over a Radig 4 Port Node. This works fine at the moment QLC is running. If we close QLC and restart the Software the Input / Output change to another IP Address.
Is there a solution to set the Output IP Address to a specified IP Address and QLC is not change this?
Thank you
Julian
Re: ArtNet Input / Output changes after Network change
Posted: Sun Jul 25, 2021 6:59 pm
by sbenejam
Which operating system are you using?.
Re: ArtNet Input / Output changes after Network change
Posted: Mon Jul 26, 2021 11:56 am
by julianstroebel
Windows 10 with all Updates (21H1)
Re: ArtNet Input / Output changes after Network change
Posted: Tue Jul 27, 2021 5:09 pm
by sbenejam
QLC+ shows in the Input/Output the IP's that the OS is using. If you have checked an IP in the Input/Output tab and save the project. When you reopen the project the same is checked.
Can you post some captures from your project when this occurs?.
Re: ArtNet Input / Output changes after Network change
Posted: Thu Jul 29, 2021 8:38 am
by julianstroebel
sbenejam wrote: ↑Tue Jul 27, 2021 5:09 pm
QLC+ shows in the Input/Output the IP's that the OS is using. If you have checked an IP in the Input/Output tab and save the project. When you reopen the project the same is checked.
It should be so. But its not working.
I check the correct IP Adresses for ArtNET in the Input/Output Configuration. Then i save the project and close it. If i reopen the project sometimes the checked IP Adresses changes to my WLAN Interface. This happens not all the time. It can run 3-4 Times okay and then at the next start the Config is bad.
Its really frustrating because i use this in a place where other people without IT / PC expertise should use QLC in Kiosk mode.
Re: ArtNet Input / Output changes after Network change
Posted: Thu Jul 29, 2021 11:29 am
by mcallegari
do you have any USB network interface?
That could change the order of devices
Re: ArtNet Input / Output changes after Network change
Posted: Thu Jul 29, 2021 4:44 pm
by julianstroebel
It's an USB Wifi Dongle...
Re: ArtNet Input / Output changes after Network change
Posted: Thu Jul 29, 2021 5:05 pm
by sbenejam
Have you tried to configure your USB WiFi dongle with a fixed IP address?. I think that the problem is the WiFi configuration. The ArtNet node must have fixed IP then the problem is your Wifi connection. Is the computer also connected to ethernet with a network cable?.
And, as Massimo says in a post in this subject the order of ArtNet IP's in the input/output tab can change.
Re: ArtNet Input / Output changes after Network change
Posted: Fri Jul 30, 2021 7:34 am
by mcallegari
This is a recurring issue with USB devices.
See
https://github.com/mcallegari/qlcplus/issues/1150
I've picked up the task and will find a solution to it as soon as I can