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Full software image not working on raspberry pi 4

Posted: Tue Dec 17, 2019 1:55 pm
by joshiwoshi2005
Hi,

I am running the full software image (QLC+ version 20190217) on a raspberry pi 4

when I try and boot it, the green light (indicating it is doing something) blinks and there is no output from HDMI, how can I fix that?

Thanks,
Josh

Re: Full software image not working on raspberry pi 4

Posted: Tue Dec 17, 2019 4:25 pm
by mcallegari
20190217 is not the latest version and it doesn't work on a Raspberry Pi 4.
You should have received an email with links to the latest version

Re: Full software image not working on raspberry pi 4

Posted: Wed Dec 18, 2019 9:56 am
by joshiwoshi2005
Hi Massimo,

I did not receive that email, the latest email I received was this one:
Screenshot 2019-12-18 at 09.54.10.png
Thanks for your help,
Josh

Re: Full software image not working on raspberry pi 4

Posted: Wed Dec 18, 2019 10:28 am
by mcallegari
I just checked.
You received an email with the latest release and you opened it on August 27th.
Latest version is 20190825.
Please check again your emails.

Re: Full software image not working on raspberry pi 4

Posted: Wed Dec 18, 2019 11:13 am
by joshiwoshi2005
The email that is registered to this forum account is not the one I signed up with for the raspberry pi software, it was another email, which did not get it.