No DMX output on Art-Net?

[bssmusic]

Hello,
i have Problems with the Art-Net output in 4.12.3
I have tried on 3 machines, Windows 10 as well as ubuntu 21.04 and 21.10 with two different interfaces:
Showtec net-2/3 distributed by Thomann/DE and Art-Net Node by Ulrich Radig. I have tried as well over the router of my customer and my own (Fritzbox) with dhcp and over a separate switch (Digitus1000BASE-T) with fixed addresses. In both cases the interface shows "link", "ACT" and"activity", but no "DMX" LED. Could it be, that QLC+ sends no output, or do i make a big mistake? in the monitor the DMX values are shown, but only one node ( QLC+ itself). With DMX-Workshop by Artistic Licence i can send DMX and it "sees" the target nodes.
Any ideas?
PS: IIRC the solution with separate switch worked well last year.

[mcallegari]

Maybe a subnet mask issue on the OS?
Or the switch is blocking broadcasts?

[sbenejam]

In the input/output tab you have an input profile assigned to universe 1 and a feedback checked for the loopback 1. Try to remove the input profile and uncheck the feedback on loopback 1.

[bssmusic]

So,
now i have checked "all and everything"
- subnet masks from 255.255.255.0 to 255.0.0.0
- DHCP or fixed addresses
- three different routers, one swith
- 3 computers with either win10 or linux
- direct connection with crossover cable
- no input profile, no feedback
in all cases DMX-Workshop does recognise the node and sends DMX, QLC+ seems to recognise the node, but does not send any DMX (see attached pics).
It seems that it does not like the Interface? Maybe one of them, but both?
dazzled and confused
Peter

[sbenejam]

Can you share your workspace project?.
On my laptop with Ubuntu 20.04 QLC+ 4.12.4-GIT ArtNet is working directly connected to an Artnet node AN6DMX2 https://www.electrondigit.com/doc/an6dmx2/an6_02.pdf
One thing more DMX Workshop is running at same time with QLC+?

[bssmusic]

Yes, and also the fixtures, they might be not yet in the standard set

[sbenejam]

Hi, taking a look at your project with a text editor I see this lines
<Universe Name="Universe 1" ID="0">
<Output Plugin="ArtNet" Line="5"/>
<Feedback Plugin="Loopback" Line="0"/>
</Universe>
Line=5 in the Qoutput plugin Artnet means that is the sixth output in the list. In the input/output tab you have 3 ArtNet outputs and the second appears as checked.. Try to uncheck and recheck or edit the file and change 5 with 1 and then open again with QLC+.
I had a similar problem with a project after many network changes trying different ip's.

[GGGss]

Network 101:
PC: 192.168.10.153 mask 255.255.255.0
artnet interface: 192.168.10.158 mask 255.255.255.0
from pc: ping 192.168.10.158 -> if reply, you are good.
In QLC: in the universe where your fixtures are configured: Artnet + options: unicast to 192.168.10.158

To be sure, artnet interfaces sometimes only listen to 2.x.x.x or 10.x.x.x networks (mask here is now 255.0.0.0)
So this means that your PC should have a fixed IP of 10.0.0.1 and your Artnet interface f.i. 10.0.0.2 both with mask 255.0.0.0

[bssmusic]

Uh, I am on a production this weekend, I#ll answer monday, sorry

[bssmusic]

Sorry, I have tried all of the suggestions, none of them did work. My customer has sent back the interface and ordered a Enttec Pro (USB). That does not solve my problem, of course, Maybe the Showtec IF is a bit picky and needs some encouredgement, or QLC+ does simply not send DMX over ArtNet.

[GGGss]

QLC+ does send DMX over Artnet - be assured! 95% of my setup is Artnet + cabled DMX and or wireless

[sbenejam]

I made a lot of tests with my ArtNet device and works great. I read a lot of issues of this devices in many forums, buggy firmware, strange behaviors, ....
Last year I participated on a theater plays in our hometown theater that is based on ArtNet with 24 universes through 3 Elation eNode 8 the lighting guy made all show with QLC+. Is very strange this behavior.