Video starts only on second attempt

The issues found when using the Function Manager panel
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illuminati235
Posts: 12
Joined: Sun Dec 24, 2017 11:28 am
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Hey everybody,

we've got a QLC+ system on a Windows 10 PC (Version 4.12).

It is used to control lights, music and videos in a hotel. The codec-package is installed.

When I try to start a video (direct in settings menu, as a function or in the virtual console), it won't start. If I switch the function off and start it again, it'll play. So the files are only played on the second attempt.

I did a little workaround with a chaser as a startup function, which plays all video files in an order for 1 second. Then, the other functions will work (most time, not always).

Does anyone know a solution for this?

Thanks a lot.
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illuminati235
Posts: 12
Joined: Sun Dec 24, 2017 11:28 am
Real Name:

Any ideas? I need to get this working :evil:
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GGGss
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Joined: Mon Sep 12, 2016 7:15 pm
Location: Belgium
Real Name: Fredje Gallon

Try a 'dummy' step with a duration, inside your chaser - in between vid's ... may that helps???
All electric machines work on smoke... when the smoke escapes... they don't work anymore
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kenact
Posts: 443
Joined: Thu Apr 23, 2015 6:43 am
Real Name: Ken Coughlin

I recall that being a problem several years ago, but I believe it was fixed at one point. I will test some of the previous versions to see if I'm correct.
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kenact
Posts: 443
Joined: Thu Apr 23, 2015 6:43 am
Real Name: Ken Coughlin

It looks like the problem was first fixed in version 4.10.4, but was broken again in 4.11.2.

The video works properly in:
4.10.4
4.10.5b
4.11.0
4.11.1

In subsequent versions, video does not start the first time.

In versions prior to 4.10.4, video always starts in Screen 1 the first time.

I hope that's helpful Massimo.
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kenact
Posts: 443
Joined: Thu Apr 23, 2015 6:43 am
Real Name: Ken Coughlin

The tests I ran were all on the same laptop.

Win 10 Pro x64
2.4 ghz Dual Core Processor
8 gb Ram
Mobile Intel 965 Express Display Adapter

Ran another test on my tower
Win 10 Home x64
2.6 ghz i6 12 Core
32 gb Ram
nVidia Geforce GTX 970 1 gb Ram

4.10.4 through 4.11.1 work properly for video
4.11.2 through 4.12.1 video doesn't work at all. Video file plays, and sound for video is heard, but will not display on either monitor.

Both systems use the same monitors & monitor configuration

VGA monitor 1
1680x1050

DVI monitor 2
1050x1680
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mcallegari
Posts: 4727
Joined: Sun Apr 12, 2015 9:09 am
Location: Italy
Real Name: Massimo Callegari
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Can you please try the latest test version (QLC+_4.12.2.48.exe) ?
First playback should be improved
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kenact
Posts: 443
Joined: Thu Apr 23, 2015 6:43 am
Real Name: Ken Coughlin

Massimo, I can't seem to find that download.
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mcallegari
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Location: Italy
Real Name: Massimo Callegari
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Step back.
Are you aware of the existence of test versions ?
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kenact
Posts: 443
Joined: Thu Apr 23, 2015 6:43 am
Real Name: Ken Coughlin

I looked there, but didn't initially see the Windows downloads.

Massimo, I ran tests on my laptop:

Win 10 Pro x64
2.4 ghz Dual Core Processor
8 gb Ram
Mobile Intel 965 Express Display Adapter

and on my tower:
Win 10 Home x64
2.6 ghz i6 12 Core
32 gb Ram
nVidia Geforce GTX 970 1 gb Ram

Videos play as expected. If assigned to screen 2, the video plays on screen 2, the first time & every time.

Thanks again Massimo
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