Big problem. I'm running windows 8.1, QLC+ 4.11 with a ENTEC open USB dongle. My fixtures are mix fixt RGBW lights. After 15 -30 minutes my fixtures freezes up with current light setting and will not recover before I end QLC and replug my USB dongle. Then all good for another 15-30 minutes.
It looks like QLC is responding both on web interface and PC (you can make switches and so on). but lights are frozen.
Have nowe tried with the beta version with same result. Switched to the Linux version (Lubuntu) and exactly the same happens, system freezes up, lights stay on with last setting. On QLC+ switches can be made (selected) but nothing happens.
Any Ideas???
Help anyone ...
Syver
Fixtures freezes
-
GGGss
- Posts: 3052
- Joined: Mon Sep 12, 2016 7:15 pm
- Location: Belgium
- Real Name: Fredje Gallon
I guess a bus - USB - interface problem?
Suggestions:
* Check in OS if energy saving is disabled for the USB port.
* Have a look at the BIOS of your system ... maybe 'green' settings are influencing USB behaviour
* use / try a powered USB hub
* if unsuccessful - you'll have to try with an other adapter
(you didn't mention that your ubuntu tryout was done on the same hardware...)
Suggestions:
* Check in OS if energy saving is disabled for the USB port.
* Have a look at the BIOS of your system ... maybe 'green' settings are influencing USB behaviour
* use / try a powered USB hub
* if unsuccessful - you'll have to try with an other adapter
(you didn't mention that your ubuntu tryout was done on the same hardware...)
All electric machines work on smoke... when the smoke escapes... they don't work anymore
-
Andrew
- Posts: 60
- Joined: Tue Dec 20, 2016 10:06 pm
- Real Name:
When running on Linux, you could open a terminal window and run:
This shows system messages and could give you a clue as to what's happening, eg. perhaps it thinks the device was unplugged, perhaps the USB port is turned off due to over-current. (I assume it shows over-current messages, I might be wrong!)
Code: Select all
dmesg -w