Controller "ENTTEC DMXIS" not recognized by QLC +

lajous · Mon Oct 13, 2014 6:37 pm

"QLC" supports very well the " ENTTEC DMXIS " controller.
It is not the case for " QLC + ". The East it foreseen an evolution of QLC +?
Thank you

Massimo Callegari · Mon Oct 13, 2014 6:48 pm

Hello to you.
Which operating system are you using ?
Which version of QLC+ are you using ?
Is the device listed in the input/output panel or not ?

lajous · Fri Oct 31, 2014 7:11 pm

Hello,
OSX 10.6.8
QLC+ version 4.8.1
The device "dmxis" is not listed in the imput:Output
With QLC it's ok, "dmxis" is listed
thank you so much

lajous · Mon Nov 17, 2014 5:20 pm

no reply?

Massimo Callegari · Mon Nov 17, 2014 6:14 pm

Can you try on a different machine ?
I'm afraid OSX 10.6.8 is getting a bit too old now

lajous · Thu Nov 20, 2014 5:54 pm

This old version of my MacBookPro has the merit to be very stable, and I meet no problem in particular with logic pro, also I hesitate has to change because what I read on the forums do not encourage. I believe that I am not the only one to think of it. "DMXIS" and " Buddy Show " works also very well also with my old version.
It's a pity for QL +!
Thank you very much to have answered.
Jacques

ncoustaury · Tue Jun 16, 2015 4:19 pm

Hello,

I am up to date OS X 10.10.3 and DMXIS isn't recognized.

Can you help me ?

Thank you !

Nicolas

mcallegari · Wed Jun 17, 2015 10:42 am

Apparently the DMXIS is a FTDI based device, so it should definitely work with QLC+.

I think the issue here is a combination of Apple drivers and VCP drivers.
Please have a look at these:

http://www.enttec.com/support-center/kb ... _IMPORTANT
http://www.dmxis.com/macdriverfix/
http://www.enttec.com/support-center/kb/article/51

filipek.o · Fri Dec 04, 2015 11:20 pm

Hey did You manage to solve it? I'm using dmxis but thru midiout and it is working but not awesome, so I will really appreciate possibility of having dmxis running straight from qlc+
Thank you!

mcallegari · Sat Dec 05, 2015 8:22 am

OK, can anyone please provide the USB VID/PID of the DMXIS ?
It has to work, and probably there is something silly going on here

[EDIT] Nevermind. Found them. It's 0x0403 / 0x6001 like every other Enttec product, so again, it should work out of the box.
Again, which operating system are you using ? Which QLC+ version ?

menoventi · Thu Jan 19, 2017 9:23 pm

Hi,
I'm using Windows 10 and I've just downloaded QLC+ 4.10.4.
My ENTTEC DMXIS is recognized but I read this message:"Precisione del Timer di Sistema: Sbagliato".
DMXIS has a led that should blink when a software is connected to the hardware. is not blinking.
Thanks a lot
Gianni

menoventi · Tue Jan 31, 2017 2:58 pm

So, DMXIS don't work... any suggestion?
Better an older version of QLC? or the last one?

siegmund · Tue Jan 31, 2017 3:49 pm

Is it working with the DMXIS App?

maximortal · Tue Jan 31, 2017 3:57 pm

@menoventi

you can use the VST app and Ableton Live or just buy a cheap DMX interface (less than 50 €) that is well supported by QLC+
ceers

menoventi · Tue Jan 31, 2017 4:06 pm

siegmund wrote:Is it working with the DMXIS App?

yes, it works, but dmxis app is not good...
time of transition, for example, is limited to 30"

thx

menoventi · Tue Jan 31, 2017 4:09 pm

maximortal wrote:@menoventi

you can use the VST app and Ableton Live or just buy a cheap DMX interface (less than 50 €) that is well supported by QLC+
ceers

of course, but Massimo Callegari wrote DMXIS "it should definitely work with QLC+"...
... so I've tried...

maximortal · Tue Jan 31, 2017 4:42 pm

as far as I know it should works.
Does it works with other software? Enttec interfaces are well know to have issue on OSX (many trouble by mac user enttec pro dmx and ISADORA )
did you dawloaded this drivers?
http://www.ftdichip.com/Drivers/D2XX.htm
try

menoventi · Thu Feb 02, 2017 10:07 am

THX @maximortal,
I've tried but nothing, QLC+ continue showing message "precisione del timer del sistema: sbagliato" (wrong system time) and I can't work.
Do you know where I can download QLC (not +)? I've read it's compatible with DMXIS.
Thx again
G

janosvitok · Thu Feb 02, 2017 10:45 am

QLC is here: https://sourceforge.net/projects/qlc/files/

I strongly doubt that it will work better since QLC+ is a continuation of the QLC and started with the same source code when Heikki, QLC author, lost interest in further maintenance of QLC.
The difference is almost 5 years of additional development and almost 5 thousand code changes.

Nevertheless: there is small possibility that QLC+ code contains regression and QLC code works better. In that case, we want to know about it. If you find such regression, please let us know.

"System timer precision: bad" is sign of too busy CPU/system, not a sign that the device does not work. The device may or may not work despite this warning message.

menoventi · Sat Feb 04, 2017 9:40 pm

Problem almost solved:
Setting all parameters of my DMXIS to 0 (or the less possible, when not zero) with PRO MANAGER 2.35
AND
forcing DMXIS as a TX/RX in Input/outputs (different solutions possibles) in QLC+
the device is recognized and works properly, but I had two crash in two hours.
I don't understand if the problem is connected to the stranges settings (in qlc+ and in Pro manager)

I'm working with windows 10 and QLC+4.10.4

sorry for my english