Enttec DMX USB PRO Mk2 issues in 4.10.4 on Mac OSX

The issues found when using the Input/Output Manager panel
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mlohrey
Posts: 243
Joined: Mon Apr 20, 2015 5:07 am
Real Name: Mark Lohrey

Just testing 4.10.4 on MAC OSX 10.11.5 using an Enttec DMX USB Pro Mk2 interface and something is wrong. QLC+ seems to recognise the device but there is no output to the lights.

I used the same workspace and everything is OK with 4.10.3a.
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mcallegari
Posts: 4711
Joined: Sun Apr 12, 2015 9:09 am
Location: Italy
Real Name: Massimo Callegari
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Between 4.10.3 and 4.10.4 have you upgraded OSX as well ?

The newer the OSX version is, the worst this "Apple driver" situation becomes. Instead of fixing things, they make them worse :(
I've added a page in the documentation dedicated to it: http://www.qlcplus.org/docs/disable_app ... river.html
Please try 7.2 and tell us if it works for you.
mlohrey
Posts: 243
Joined: Mon Apr 20, 2015 5:07 am
Real Name: Mark Lohrey

Hi Massimo,

4.10.3a works in my current environment of Mac OSX 10.11.5 without having to unload the com.apple.driver.AppleUSBFTDI driver.

After unloading the driver, 4.10.4 now works. 4.10.3a also continues to work when the driver is unloaded.

If I reload the com.apple.driver.AppleUSBFTDI driver 4.10.4 stops working but 4.10.3a still works.

There must be something different between the two versions.

Hope that helps and I appreciate you working on this issue for us Mac users!

Cheers
Thatsme
Posts: 5
Joined: Thu Oct 01, 2015 5:37 pm
Real Name: Laurent Launay

Hello,

I confirm that 4.10.3 is working fine when 4.10.4 is not.
I'm also running 10.11.5.

For the time being I switched back to 4.10.3.


Best regards,

Laurent
Thatsme
Posts: 5
Joined: Thu Oct 01, 2015 5:37 pm
Real Name: Laurent Launay

Hello Massimo,
If you need any extra info to help you on this issue, please do not hesitate to ask for.
Fantastic application!
Best regards,
Laurent
Marc
Posts: 2
Joined: Fri Oct 07, 2016 8:47 am
Real Name: Marc Rodríguez

Hello Massimo.

Before anything, thanks for your job on this great "app".

Ok, my question is that I'm using an ENTTEC DMX USB PRO MK2 and everithing was fine with QLC+ 4.10.4 until I upgrade mi OSX to 10.11.6 (I was using before OSX 10.11.5). After that, QLC+ recognize my ENTTEC, but it's impossible to use it.

Thank you very much.
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mcallegari
Posts: 4711
Joined: Sun Apr 12, 2015 9:09 am
Location: Italy
Real Name: Massimo Callegari
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viewtopic.php?f=12&t=3135

please try the test version
Thatsme
Posts: 5
Joined: Thu Oct 01, 2015 5:37 pm
Real Name: Laurent Launay

Hello Massimo,
Version test for macSO works well.
Thanks for the trick.
Hope it helps,
Laurent
Marc
Posts: 2
Joined: Fri Oct 07, 2016 8:47 am
Real Name: Marc Rodríguez

Hi Massimo, finally I could check the QLC+ 4.10.5 TEST version and it's working perfect!!!

Thank's a lot again to you and all your "teammates" Great Program!!!
Thatsme
Posts: 5
Joined: Thu Oct 01, 2015 5:37 pm
Real Name: Laurent Launay

Hello Massimo.

I had the time today to do a test on macOS Sierra (10.12), with the test version, and it's working fine.
Really encouraging.

Thanks to you, and to the community for this fantastic application.

Best regards,
Laurent
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